Problem:

While attempting to reset your password or unlock your account you received this error:

Solution:

You are attempting to reset your password or unlock your account from an environment other than production (secure).

Go to https://secure.fountayn.com. Click the link below for detailed instructions pertaining to your situation.

• My Account is Locked
• How To Reset My Fountayn Password
  

  
  

If you still need assistance, please do not hesitate to contact Fountayn University. Contact information can be found by clicking the link at the bottom of this page.

Need more help?

Please visit the Fountayn Contact Information page.