Summary

This article covers email templates for query declined. 

Table of Contents

The Query Declined email template is used to inform study participants that a query has been declined.

Only the portions of the email marked in blue can be easily modified. If modifying other portions of the email template, view the page related to customizing email templates.

Context Keys

Context Keys are used to access data from the system. Examples of their use can be seen in the following template. These context keys can also be added to the email template or relocated within the template.

  • $!{applicationName}- Study name
  • $siteName – Site name
  • $queryNum – Query number
  • $record – The subject’s identifier which usually consists of the subject’s ID and initials

Template

File Name: notifyQueryDeclined.vm

<html>
<head>
<style type="text/css">
body {
	font-family: Arial, Helvetica;
}

.companyName {
	font-weight: bold;
	font-size: 110%;
}
</style>
</head>

<body>

<table border="0" width="80%" align="center">
  <tr>
    <td valign="top">
	<img src="$logoImage"> 
    </td>
    <td align="right" valign="top">
      <span class="companyName">Fountayn</span><br>
      <font face="arial" size="1">  
      www.fountayn.com
      </font>
    </td>
  </tr>
  <tr>
    <td colspan="2">
       <br><br>$!{applicationName}<br><br>
    </td>
  </tr>

  <tr>
    <td colspan="2">

	Query $queryNum is declined on $record.<br><br>

	Please review, if necessary, at site $siteName.
    
    </td>
  </tr>
 
</table>

</body>
</html>

Need more help?

Please visit the Fountayn Contact Information page.